Stage 04 · Book

The meeting is confirmed before the prospect hangs up.

When a lead qualifies, the agent checks the right rep's calendar in real time, offers open slots, and confirms one on the call. The invite, the context, and the reminders follow automatically.

Arjun · availabilityChecked live
Thu 3:00 PM confirmedInvite sent, reminders scheduled
How meeting booking works

Live calendar availability, confirmed on the call.

Real availability, during the call

The agent reads live calendar availability, so it only offers times a rep can actually take - no double-booking and no follow-up email to find a time.

Routing to the right rep

Meetings go to the lead owner, a territory, or a round-robin pool, following the routing rules you set.

Context in the invite

The calendar invite and CRM record carry the qualification summary, so the rep walks in knowing the need, the timeline, and the objection raised.

Confirmation and reminders

Prospects receive a confirmation after the call and reminders before the meeting, reducing no-shows without a rep chasing.

Worked example

Confirmation and reminder flow

What happens after the prospect says "Thursday works."

What you configure

  • Which calendars the agent can book into
  • Meeting types, lengths, and buffers
  • Routing: owner, territory, or round-robin
  • Minimum notice and booking horizon
  • Confirmation and reminder timing
  1. 02:14
    Slot confirmed on call

    Thu 3:00 PM with Arjun, 30 minutes.

  2. 02:15
    Invite sent

    Calendar invite to prospect and rep, with meeting link.

  3. 02:16
    CRM updated

    Meeting, qualification summary, and call score written.

  4. Wed 3:00 PM
    Reminder

    Day-before reminder to the prospect.

  5. Thu 2:45 PM
    Final reminder

    Short reminder shortly before the meeting starts.

Boundaries

Booking rules

The agent will

  • Offer only genuinely open slots
  • Respect buffers and working hours on the rep's calendar
  • Book only when your qualification rules allow it

The agent will not

  • Overwrite or move existing meetings
  • Book a prospect who hasn't agreed to a time
  • Share one rep's calendar details with a prospect
Questions

Meeting Booking, answered.

What if no slot works for the prospect?

The agent can offer a wider range, book with another rep in the same pool, or schedule a callback to find a time.

Can prospects reschedule?

Yes. The confirmation includes a way to reschedule, and changes are reflected on the rep's calendar and in the CRM.

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