Security & Compliance

Honest about being an AI. Careful with every number.

Outbound calling is regulated, and the data behind it is sensitive. This page states what Amruthik does on every call, how call data is handled, and where responsibility sits between us and you.

On every call

Enforced by the system, not left to a script.

Do-not-call scrubbing

Before every dial attempt, the number is checked against the do-not-call registries you enable for your regions and against your own suppression list. A match means the call is not placed.

Calling-hours enforcement

Calls are placed only inside the permitted hours you configure for the lead's local time zone and day. Calls queued outside a window wait until it opens.

AI disclosure at call start

The agent identifies itself as an AI and states who it is calling on behalf of at the start of every call, before any sales conversation.

Recording consent, per region

Recording notices and consent handling are configured per region. Where recording is not permitted or consent is not given, the call is not recorded.

Immediate opt-out

When a prospect asks not to be called, the agent confirms it on the call and the number is added to your suppression list across all campaigns.

Human handoff guarantee

A prospect who asks for a person is transferred to someone on your team, or offered a callback when no one is available, with the transcript attached.

Call data

What's stored, and who can see it.

Retention periods are set per account during onboarding, and data can be deleted on request when your contract ends.

DataWhen it's storedAccess scope
Call recordingsOnly where recording is enabled for the region and consent requirements are metUsers you grant recording access
TranscriptsFor every connected call, attached to the call recordUsers on the campaign
Lead dataThe fields you upload or sync from your CRM for callingUsers on the campaign
Qualification facts and scoresPer call, written to your CRM fields you mapUsers on the campaign and your CRM
Suppression listNumbers that opted out or are on registries you enableAccount administrators

Encryption

Data is encrypted in transit using TLS and encrypted at rest.

Access control

Access to recordings, transcripts, and lead data is scoped by role and campaign.

Change history

Changes to playbooks, criteria, and CRM write-backs are logged.

Retention

Recording and transcript retention is configured per account, and deletion requests are honored.

Least data needed

The agent only asks for the information your qualification criteria require.

Your configuration, reviewed

We review region, disclosure, and consent settings with you before your first campaign goes live.

Compliance posture

Stated as it is, not as it might be.

We don't claim certifications we don't hold. If your procurement process needs specific documentation, ask us and we'll tell you exactly what's available today.

What Amruthik enforces

  • Suppression checks before every dial
  • Calling-hours limits per time zone
  • AI disclosure at the start of every call
  • Recording consent per your region settings
  • Immediate opt-out and human handoff

What remains with you

  • How your leads are sourced
  • Having the consent or lawful basis to call them
  • Choosing the regions and registries that apply
  • The content of your approved playbook
  • Following the laws of the countries you call

Calling regulations vary by country and change over time. Amruthik provides the controls; configuring them for your markets and using them lawfully is your responsibility.

Next in queue

Have a compliance question before you start?

Tell us which regions you call and how your leads are sourced. We'll walk through the disclosure, consent, and calling-hours setup with you.

  1. Lead 0418 · Operations leadBooked
  2. Lead 0419 · Finance headHandled
  3. Lead 0420 · Opted outSuppressed
  4. Your first campaignDialing next